Frequently Asked Questions
We get questions all the time. Below we have listed the main things people need and want to know. Give us a call if you still have any questions.
Skip bins are great for General Household and Garage clean ups, General Garden clean ups, Moving house, Building renovation and Landscaping waste, Asbestos* and Fibro*.
*We provide special bins for Asbestos and Fibro which must be wrapped in plastic and disposed of separately. Should you require this service please call for a quote.
Please Note – Mattresses and Tyres incur an extra fee. Please call us for a price.
Materials we DO NOT accept are food scraps, liquid waste, dangerous chemicals, acids and poisons, needles and syringes, Gas bottles, Explosives and any other environmentally unfriendly substances or objects likely to cause harm or damage. To dispose of these materials you need to contact your local council.
When you call, one of our staff members will ask you what size bin you require, what type of material is going into it and how long you require it. With this information you will be quoted a competitive price. Included in this price is delivery, pick up, GST and all associated tip fees.
Should you wish to book a bin please give us 1-2 days notice so that we can supply the bin size you require. However, during busy periods e.g. weekends, long weekends and holiday periods we recommend you book your bin earlier. Please check with us if you need a same day delivery. We would hate to disappoint you!
Bin Hire is usually 5-7 days. If you finish with the bin sooner, simply call us and we will collect it. However, if you have not finished with the bin within the seven days please contact us asap to make alternative arrangements. Please call us for enquiries regarding weekly hire and/or excess daily rates.
Payment is generally COD. We accept Cash, Cheque or Direct Deposit. Please ask us for account details if you would like to pay by Direct Deposit.
Our aim is to supply you with a bin size that suits your needs. Our bins range in size from 2m³ to 6m³. Some bins from 3m³ and above have a door/tail gate for easier loading. Please see Bins and Sizes to see dimensions.
You will notice that our bins are labelled around the top “Do not fill above rim”. For safety and legal reasons, skip bins should not be filled any higher than the rim and should be loaded carefully in order to avoid any spillage during transit. In the event that a driver arrives to collect your bin and it has been overfilled, we reserve the right to remove some of the contents or charge an extra amount for the excess.
We will ask your requirements on arrival and place the bin in an appropriate spot for your ease of access that causes less impact on property; driveways etc., and for our ease of removal once filled. Under NO circumstances is a bin to be moved due to OH&S reasons.
Please Note – Our trucks weigh approximately six tonnes before they are loaded. Unfortunately, driving on grass can cause some damage particularly in the wet. Please be assured we will make every effort to ensure we don’t cause any damage. Should you have any concerns or special requirements please ask the driver at the time of delivery.
If the skip bin is placed on your property, you do not need permission or a permit. However, if the bin is to be placed on public lands, nature strips or driveway lay backs you will need to check with your local council to see if you require a permit. Different councils have different regulations.